Lectures for Dental Conferences, Conventions, Society Meetings,
Association Meetings, Study Groups, Private & Group Practices
Speaker - Lisa Saiia
DENTAL PRACTICE MANDATORY COMPLIANCE LECTURES
dentassist designates this activity for 2 continuing education credits - core course
"OSHA BLOODBORNE PATHOGENS" - Rules Regulations & Requirements, Oh My!
"INFECTION CONTROL" - The Latest Information for Patient Protection
"HIPAA & THE HITECH ACT" - Ensuring Patient Privacy & Safety
“CALIFORNIA SEXUAL HARASSMENT & ABUSIVE CONDUCT PREVENTION TRAINING”
COMMUNICATIOn & PATIENT CENTERED CARE LECTURES
dentassist designates this activity for 2 continuing education credits - core course
"VIRTUES, VALUES & VISION" - Practical Wisdom for a Healthy Mind & Compassionate Care
"THE ART OF PATIENT CENTERED CARE" - Creating & Maintaining Optimum Patient Care
"SPEAKING FROM THE HEART" Genuine Communication for Your Patients & Each Other
“A BUMP IN THE ROAD” - Overcoming Obstacles in the Practice of Dentistry
COURSE CONTENT EDUCATIONAL OBJECTIVES
Meets required CALIFORNIA ce LICENSE RENEWAl LECTURES
dentassist designates this activity for 2 continuing education credits - core course
"CALIFORNIA DENTAL PRACTICE ACT" - Conduct, Competence & Culpability & The System of Rules Regulating Dentistry
"CALIFORNIA INFECTION CONTROL" - The Latest Information for Patient Protection
“OSHA BLOODBORNE PATHOGENS” - Rules, Regulations & Requirements, Oh My! - 2 CEU’s
Course Content
This course includes but is not limited to the newly revised OSHA Hazard Communication Standard, "Globally Harmonized System of Classification and Labeling of Chemicals". It also includes bloodborne & airborne diseases, modes of transmission, risk identification and exposure determination, PPE's, cleaning & decontamination, sharps and waste handling and storage, exposure incident reporting, and practice emergency plans.
Educational Objectives
*Have a general understanding of the epidemiology & symptoms of bloodborne pathogens
*Become aware of the modes of transmission of pathogens
*Analyze, identify and determine your risk of exposure and OPIM
*Define an exposure incident & understand documentation
*Identify the use & limitations of appropriate practice controls
*Learn the Hazard Communications Standards required
*Understand the use and content of safety data sheets
”INFECTION CONTROL” - The Latest Information for Patient Protection - 2 CEU’s
Course Content
This course includes but is not limited to the infectious disease process, occupation exposure to disease, risk assessment & classification, dental healthcare worker protection, patient protection, cross contamination awareness, waste & sharps handling, use of utility gloves and infection control measures in the dental healthcare setting.
Educational Objectives
*Understand different types of occupational disease & standard precaution measures to minimize the risk of infection
*Become aware of the infectious disease process & modes of transmission of disease
*Understand reasons for immunization against Hepatitis B
*Analyze and classify your level of risk
*Identify, select and use of PPE's to minimize your risk of exposure to infectious substances, hazards and avoid injury
*Define sterilization & understand the methods of achievement
*Explain and list different types of barrier protection
*Become aware of how to protect patients from exposure to infectious disease
*Understand sharp & waste handling and disposal
“HIPAA & THE HITECT ACT” - Ensuring Patient Safety & Privacy - 2 CEU’s
Course Content
This course includes but is not limited to the Health Insurance Portability & Accountability Act & the Health Information Technology for Economic & Clinical Health Act. The U.S. Department of Health & Human Services require that workforce members must be trained on the requirements of the HIPAA rules. We will discuss the acknowledgement of receipt of a notice of privacy practices, patient confidentiality and security rules. You must develop procedure manual and provide training. We will discuss a system of sanctions for employees who violate the entity's policies or the requirements of the Privacy Rule. This course covers the HIPAA privacy rules, the appropriate administrative, technical & physical safeguard of protected health information, risk analysis compliance information, policy and procedures and more.
Educational Objectives
*Review record transactions regulated by HIPAA
*Understand the importance of a designated Privacy/Security Officer
*Identify contents of required Notice of Privacy Practices letter
*Learn how to protect patient confidentiality and security rules
*Review the contents of the HIPAA and Policy Procedure Manual
*Understand the patient's rights
*Learn the data breach notification requirements
“CALIFORNIA SEXUAL HARASSMENT & ABUSIVE CONDUCT PREVENTION TRAINING” - 2 CEU’s
Course Content
A systemic working environment plays a significant role in your emotional health and well-being. Sexual harassment and abusive conduct can have legal and emotional consequences. The line is not always clear. Individual perspective of an antagonist differs. This course will discuss what constitutes harassment, different forms of harassment, reporting, financial and emotional impact and prevention strategies. The types of sexual harassment include quid pro quo and hostile work environment and the damages that occur as a result of these actions. Discussed are strategies and prevention measures that should be in place in a dental practice. Harassment involving patients is included. This training is required every two years in California, effective January 1, 2019. Sexual violence is a societal issue that requires education, discussion and training.
Educational Objectives
*Review the elements of sexual harassment and the remedies available to victims of sexual harassment under both California and Federal laws
*Discuss other forms of unlawful harassment
*Consider strategies for preventing and responding to unlawful harassment
*Address concerns regarding abusive conduct in the workplace
"VIRTUES, VALUES & VISION" - Practical Wisdom for a Healthy Mind & Compassionate Care - 2 CEU’s
Course Content
This course includes but is not limited to understanding the virtues, values and vision of optimum patient care. The practice of dentistry involves more than clinical aptitude. It involves treatment performed with virtue that includes patient kindness and high moral and ethical standards. It involves delivery of a desirable experience through continued education, adding value. It involves a collective vision of the entire dental team to perform excellent treatment through communication with your patients and each other and providing compassionate care. The virtues, value and visions by which you practice dentistry will define your future success.
Educational Objectives
*Review the importance of trust in the delivery of patient care
*Understand how to deliver excellent results by utilizing resources
*Learn the benefits of becoming more proficient through continued education
*Learn how to hold yourself and others accountable
*Define the meaning of virtue, value and vision and how it relates to success in the practice of dentistry
"THE ART OF PATIENT CENTERED CARE" - Creating & Maintaining Optimum Patient Care - 2 CEU’s
Course Content
This course includes but is not limited to defining care organized around the patient. Dentistry can be stressful and you need to know your limitations. You will discover the hidden price of barriers and how it affects the patient experience from beginning to the end of treatment. You will learn the six principals of patient centered care that should be at the core of your delivery. The culture of your environment and a patients trust begins with the interconnectedness of the practice. This course is designed as a check up to identify what changes you may need to implement to become a Master at the Art of Patient Centered Care.
Educational Objectives
*Learn the hidden price of barriers to a dental practice
*Identify the environment of your practice
*Understand how to reflect the voice of the patient
*Learn the importance of continued education, communication & information gathering
*Understand the importance of communicating and practicing patient safety. They they are watching you!
*Know the consequences of what social media can do to a practice that does not provide care centered around its patients
"SPEAKING FROM THE HEART" Genuine Communication for Your Patients & Each Other - 2 CEU’s
Course Content
This course includes but is not limited to providing you tools and skills that will help you better communicate with your patients and each other. We all have learned behaviors through the physical, psychological and social lifespan. As dental healthcare providers you need to ask yourself questions about your delivery of patient care. Are you listening? Do you have an open heart and an open mind when it comes to your patients? Do your actions speak louder than words? A patients trust begins with the patient communication experience.We will discuss tips to improve verbal and non-verbal communication. Speaking from the heart means having clear, true and honest communication with your patients. Communication skills coupled with advanced clinical knowledge are both essential components for a successful practice.
Educational Objectives
*Learn how to resolve issues when communication breaks down with your patients and each other
*Identify if you are educating and addressing patient concerns
*Understand the essentials of verbal etiquette
*Discover the rules of effectively listening to your patients
*Identify if your practice feels like a safe environment for your patients
*Learn how your experiences and environment shape your persona in your work and life
*Identify what modifications you need to make in the delivery of care to show your patients you are speaking from the heart
“A BUMP IN THE ROAD” - Overcoming Obstacles in the Practice of Dentistry - 1.5 or 2 CEU’s
Course Content
How do you deal with unexpected hurdles in dentistry” Are you focused on providing optimum patient care? A patient’s trust begins with a practice of strong character, high standards and a team that is interconnected. How to turn a setback into a comeback by learning from your mistakes then letting go and moving on will be revealed. How you react and how you heal in the aftermath when you hit a bump in the road will be addressed. You will walk away with tools to overcome obstacles in life and work. Start your journey here.
Educational Objectives
*Resolve setbacks that arise and interfere with forward progress in dentistry learning to forgive, forget and move forward
*See the culture of your practice through the eyes of your patients
*Identify what is working well and what changes need to be made on your road to success
"CALIFORNIA DENTAL PRACTICE ACT" - Conduct, Competence & Culpability & The System of Rules Regulating Dentistry - 2 CEU’s
Course Content
This course satisfies the Dental Board of California's mandatory license renewal requirement. We will discuss and emphasize the importance of following the system of rules and regulations required by the Board and recent changes. How do you conduct yourself? What is your level of competency? Are you opening yourself to culpability? This lecture will share real life situations and outcomes that have occurred in dentistry. The presentation will include the scope of practice, acts of violation, unprofessional conduct, prescribing of drugs, auxiliary duties and settings and more.
Educational Objectives
*Review and describe the scope of practice, acts of violation and unprofessional conduct
*Know the laws governing prescribing of drugs, citations, and suspensions
*Learn how to avoid patient complaints through communication and accountability of failure to follow standard operating procedures and the law
*Understand the requirements for license renewal, including continuing education requirements
*Define the use of auxiliaries in a dental practice
*Understand the difference between direct and general supervision
*Learn about the division program offered
*Understand the mandatory reporting law
"CALIFORNIA INFECTION CONTROL" - The Latest Information for Patient Protection
Course Content
This course satisfies the Dental Board of California's mandatory license renewal requirement. Dental healthcare workers are exposed to a variety of infectious disease during the course of a typical work day. With the practice of proper infection control protocol the transmission of disease can be minimized or eliminated. This lecture will hold your interest with the newest information concerning airborne and bloodborne transmissible disease, optimum standard operating procedures, patient protection and more. New data from CDC and attention grabbing stories of situations gone amiss will be presented.
Educational Objectives
* Review California Code of Regulations, Section 1005. "Minimum Standards for Infection Control"
*Know the proper sterilizati8on and di8sinfection process, purging and flushing dental unit water lines and devises
*Understand personal protective equipment requirements and their proper usage
*Learn what is required in developing a written protocol for proper instrument processing and operatory cleanliness
*Understand the infectious disease process including modes of occupational transmission of diseases
*Identify different types of sharps, waste and the methods of handling and disposing
*Analyze and classify your level of risk to infectious substances
DISCLOSURE
I declare that neither I nor any member of my family have a financial arrangement or affiliation with any corporate organization offering financial support or grant monies for this continuing dental education program, nor do I have a financial interest in any commercial product(s) or service(s) I will discuss in the presentation.
TO SCHEDULE A LECTURE, CALL 916 443-1313 OR SUBMIT INFORMATION IN CONTACT
SPEAKER FEES, TRAVEL ARRANGEMENTS & COST WILL BE DISCUSSED UPON CONTACT WITH LISA SAIIA, SPEAKER